Help centre
DriverSync support
Help with connecting to supported terminals, app permissions, account access and DriverSync data controls.
Quick checks
Can’t find a terminal?Confirm the site supports DriverSync, then check Bluetooth/nearby-device permissions and follow the pairing method shown at the terminal.
QR code will not scan?Allow camera access, make sure the full QR code is visible, and avoid glare or excessive distance.
Session will not start?Check mobile data/Wi-Fi access and confirm you are pairing with the terminal currently assigned to your workflow.
Wrong site or transaction?Do not confirm the workflow. End the session and speak to the site operator before continuing.
Privacy & account controls
DriverSync privacy and account/data controls are available without contacting a site operator.